bsbu88 Privacy Policy

We collect various types of information during registration, transactions, and use of services on the bsbu88 platform. The categories are detailed below.

1.1 Information You Provide Directly

When you create an account on bsbu88 or use our services, you directly provide the following information:

• Full name (as per legal documents)
• Date of birth (for age verification — only users aged 21 and above may register)
• Email address
• Payment method details (bKash, Nagad, Rocket, or bank account number)
• Password (stored in encrypted form)
• National ID card or passport details (when identity verification is required)

1.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Time of access to the website and duration of use
• Which pages were visited and which games were played
• Referral URL (the site from which you came to us)

1.3 Transaction-Related Information

Information recorded during financial activity on our platform:

• Deposit and withdrawal amounts and times
• Betting history and gaming transaction records
• Payment method and transaction ID
• Bonus and promotion usage details

Collected information is used only for lawful and specific purposes. bsbu88 uses your information for the following reasons:

2.1 Account Management

• Creating and verifying your account
• Ensuring age and identity verification (complying with the 21+ rule)
• Maintaining login security and account protection
• Assisting with password reset and account recovery

2.2 Service Delivery

• Accepting deposits, processing withdrawals, and updating wallet balance
• Applying bonuses, cashback, and promotions
• Managing the VIP program (Bronze, Silver, Gold tiers)
• Providing customer support and resolving complaints

2.3 Security and Legal Compliance

• Preventing fraud, money laundering, and unauthorized activity
• Detecting multiple accounts held by the same person
• Meeting legal and regulatory obligations
• Supporting the implementation of responsible gaming policy

2.4 Communication and Improvement

• Notifying you of important updates, security alerts, and policy changes
• Sending relevant promotional offers (you may opt out at any time)
• Analyzing and improving platform service quality
• Diagnosing and resolving technical issues

The bsbu88 website uses cookies to improve your browsing experience and maintain platform functionality. Cookies are small text files stored on your device.

3.1 Types of Cookies

• Essential Cookies: For maintaining login sessions, security tokens, and account protection — without these the platform does not function properly.
• Functional Cookies: For your language preferences, display settings, and user experience customization.
• Analytics Cookies: To monitor website usage patterns and improve services.

3.2 Cookie Controls

You can disable cookies at any time by changing your browser settings. However, please note that disabling essential cookies may affect certain important platform functions, such as maintaining login sessions.

bsbu88 never sells or rents your personal information to third parties for commercial purposes. However, limited information may be shared in the specific circumstances below:

4.1 Payment Processors

Transaction information necessary to complete deposits and withdrawals is shared with bKash, Nagad, Rocket, and bank transfer services. This information is used solely to complete the specific transaction.

4.2 Technology and Service Partners

Game software providers and technology infrastructure suppliers may receive limited technical information to operate the platform. These partners are bound by strict confidentiality agreements.

4.3 Legal Obligations

Information may be provided as required to comply with applicable laws in Bangladesh, judicial orders, or lawful directions from government authorities. In such cases we will provide only the minimum information necessary.

4.4 Business Changes

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the relevant new entity. You will be given appropriate notice before any such change.

bsbu88 has implemented industry-standard technical and organizational security measures to protect your personal information.

5.1 Technical Safeguards

• SSL/TLS Encryption: All communication between your browser and our servers is protected by SSL encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is retained.
• Two-Step Verification: The option to activate an additional security layer to protect your account.
• Firewall and DDoS Protection: Server infrastructure is protected by advanced firewalls and attack prevention systems.
• Regular Security Audits: Regular security testing is conducted to identify vulnerabilities in the service.

5.2 Organizational Safeguards

• Only authorized personnel may access user information
• Staff receive regular training on privacy and data protection
• A rapid response plan is kept ready in the event of a data breach

bsbu88 retains your information only for as long as necessary. The retention period depends on the type of information and legal requirements.

6.1 Account Information

All account information is retained while your account is active. After an account is closed, certain information may be kept for a further period to meet legal and regulatory obligations.

6.2 Transaction Records

Records of financial transactions may be retained for an extended period in compliance with anti-money laundering (AML) rules and financial regulatory requirements.

6.3 Log Files

Technical log files (IP addresses, access logs) are generally retained for a short period, as they are used primarily for security monitoring purposes.

6.4 Data Deletion

Once the defined retention period has ended, your information is securely and permanently deleted or anonymized in a way that makes it impossible to identify you any further.

As a bsbu88 user you have important rights regarding your personal information. We respect these rights.

7.1 Right to Access Information

You have the right to know what information we hold about you. You may contact us to receive a copy of your information.

7.2 Right to Correct Information

If there is any error in the information we hold about you, you may request that it be corrected. We will make the necessary changes as quickly as possible.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal obligations.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive our promotional emails and notifications, use the "Unsubscribe" link at the bottom of any email or contact us directly. Opting out of important account and security notifications is not possible.

7.5 Right to Close Your Account

You can request to close your account at any time. Any pending withdrawals must be completed before the account is closed.

bsbu88 relies on certain trusted third-party services to operate the platform. These partners follow their own privacy policies.

8.1 Game Software Providers

The games available on our platform are provided through various software providers. Technical data required during game sessions communicates with these providers' servers. These providers follow their own privacy standards.

8.2 Payment Gateways

bKash, Nagad, Rocket and bank transfer services are independent financial institutions and operate under their own privacy policies. During payment processing, you interact directly with their secure gateways.

8.3 Limits of External Liability

bsbu88 is not responsible for the privacy practices of third-party service providers. We advise you to read their privacy policies before using those services.

bsbu88 strictly follows a policy of protecting minors. Our services are only for those aged 21 or above.

9.1 Age Verification Process

During registration we collect date of birth and, where necessary, verify age through identity documents. If a user is found to be under 21, their account will be closed immediately and their balance will be refunded.

9.2 Collection of Minors' Information Prohibited

We do not knowingly collect personal information from any minor. If a minor's information is accidentally collected, it will be deleted immediately.

If you suspect that a minor is using our platform, please notify our support team immediately.

bsbu88 may update this privacy policy from time to time in line with changes to its services, technology, or legal requirements.

10.1 Notice of Changes

If significant changes are made to this policy, we will send a notification to your registered email and clearly announce it on the website. The date of the change will be displayed at the top of this page as "Last Updated".

10.2 Continued Use After Changes

If you continue to use our platform after a policy change, you will be considered to have accepted the updated policy. If you do not agree with the new policy, you have the option to close your account.

10.3 Previous Versions

We maintain an archive of previous versions of the privacy policy. Contact us if you wish to view any earlier version.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through any of the following methods:

We are always committed to protecting your privacy. bsbu88 follows top-standard SSL encryption and fair play policies to ensure the security of your information. Our platform is continually committed to providing a safe and reliable service.

This privacy policy should be read together with bsbu88's overall Terms & Conditions and Responsible Gaming Policy.